To be honest, when I was younger, I was never sure what I wanted to do. I chose dance, drama, and travel and tourism at school. I then did A-levels in Law, Sociology and Psychology. I applied to university to do Social Work, but I decided it wasn’t for me and I didn’t want to spend a lot of time studying that subject. At school there is a lot of information about university, but not enough about other options.

My mum had worked in a pharmacy before and so I did a bit of research and did a Level 3 Pharmacy Technician apprenticeship. (The new Pharmacy Technician is a Level 4, so there is now an extra module which is more clinical.) I worked in the community and did some locum work. A job then came up here at Hewell, which I thought looked interesting and I haven’t looked back. I have been promoted to Senior Technician and I now manage the pharmacy team.

My day starts off with the team, doing a medication round. We have six different house blocks here and our technicians will go to their designated house block and do a medication round in the morning. Patients who are due morning doses of medication come to a dispensing hatch and we administer the medication.

They often come to us with lots of different queries too. I then come back up to our pharmacy and get involved with dispensing, looking into patients’ queries and making sure their prescriptions are running and there are no issues. In the afternoon I go back to the wings and do the same for an evening medication round.

In the community, as a Pharmacy Technician, you are still learning, but here it tends to be a bit more clinical, and the level of responsibility is different. We often have to make professional decisions on the spot.