Having left school with good qualifications, Leah started a degree in computing but it wasn’t for her. An apprenticeship in Telecoms Support got her back on track.
“I was lost for a while, working shifts in this café. The money was poor but what really pushed me to get out was an offer of promotion to team leader. I was worried I’d get stuck!”
While browsing the Jobcentre Plus website, Leah spotted the Maintel apprenticeship. “Because of the degree I started, I knew all the terminology and I’ve always liked solving problems. I used to get badges for it as a Girl Guide”.
Having worked on a number of other client accounts, Leah now supports customers on Skype For Business. She enjoys doing technical work in a desk-based environment where she can enjoy a mug of coffee. “I have a chance to learn more, solve problems and just keep moving up and getting better”.
Leah - Career Pathway
Left college having studied AS Levels in Maths and IT and A Levels in Psychology and Computing
Dropped out of first computing degree
Telecoms Support at Maintel
Stats - Telecommunications Technician
Full Time Employed: 52,384
Part Time Employed: 1,183
Self Employed: 4,084
Total Employed: 57,651