Having left school with good qualifications, Leah started a degree in computing but it wasn’t for her. An apprenticeship in Telecoms Support got her back on track.

“I was lost for a while, working shifts in this café. The money was poor but what really pushed me to get out was an offer of promotion to team leader. I was worried I’d get stuck!”

While browsing the Jobcentre Plus website, Leah spotted the Maintel apprenticeship. “Because of the degree I started, I knew all the terminology and I’ve always liked solving problems. I used to get badges for it as a Girl Guide”.

Having worked on a number of other client accounts, Leah now supports customers on Skype For Business. She enjoys doing technical work in a desk-based environment where she can enjoy a mug of coffee. “I have a chance to learn more, solve problems and just keep moving up and getting better”.

Click here to find out more about technician career opportunities at Maintel.

Leah - Career Pathway

  • 2008
    Finished school
  • 2010
    Left college having studied AS Levels in Maths and IT and A Levels in Psychology and Computing
  • 2011
    Dropped out of first computing degree
  • 2013
    Joined Maintel
  • 2016
    Telecoms Support at Maintel

Stats - Telecommunications Technician

Average Salary


Employment Statuses

Full Time Employed: 53,284
Part Time Employed: 1,168
Self Employed: 4,130
Total Employed: 58,582

Gender Split

Male: 56,982
Female: 1,600

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Telecommunications engineers

Telecommunications engineers install, maintain and repair public and private telephone systems and maintain, test and repair telecommunications cables.

Are you a technician? What’s your story?