James, Service Delivery Engineer, BT Openreach

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After college James wasn’t keen on running up a debt at university. He wanted some kind of technical apprenticeship and he found one with Openreach.

Now he’s helping the company roll out more efficient telecoms services. “Basically we connect each customer to the street cabinet via a fibre cable. Fibre doesn’t degrade like a copper line and offers faster broadband”.

His skills have been useful in other ways too. Drawing on his hobby of building model railways and roller coasters, he designed a miniature street model for the company that demonstrates how the infrastructure works. “You can plug a little phone in that buzzes and there are lights in the road to show where the cables go”.

James speaks modestly about his model but it’s had a big impact – it’s currently being used in the government scheme in Scotland to show people what ‘fibre to the cabinet technology’ is and how it works.

Click here to find out more about apprenticeship opportunities at BT.

James - Career Pathway

2011
Left School with GCSEs
2011
Studied and achieved a BTEC in Production Arts: Lighting Design and Set Design for Theatres
2013
Started his Apprenticeship at Openreach in Service Delivery Engineering
2016
Full time Service Delivery Engineer

Stats - Telecoms Engineer

Average Salary

Annual:
£36,400
Weekly:
£700

Employment Statuses

Full Time Employed: 53,284
Part Time Employed: 1,168
Self Employed: 4,130
Total Employed: 58,582

Gender Split

Male: 56,982
Female: 1,600

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Telecommunications engineers

Telecommunications engineers install, maintain and repair public and private telephone systems and maintain, test and repair telecommunications cables.

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