When Yao joined Kolak Snack Foods as a laboratory technician four years ago, she was unaware of the opportunities for advancement. But she learns fast. And now, following several promotions, she is a Senior Quality Assurance Manager.
She didnât originally have a technical background. Her degree was in Ancient Chinese music. âI applied for the job because it looked interesting and I now keep the music as my hobbyâ.
Yaoâs is a wide-ranging role that includes quality control, customer satisfaction and managing the analytical laboratory.
However, what she enjoys most is working with people. âI love being part of a team, whether weâre in the laboratory, on the factory floor or developing new products. I even get to work with our customers. Each day has its own challengesâ.
Having had the opportunity to progress she is now keen to develop her own team of technicians. âI want to give them the same opportunities that I hadâ.
Yao - Career Pathway
Completed a course in English Language at West Ealing Language School
Joined Kolak Snack Foods Ltd as QA Technician. Carried out analytical tasks, flavour checks, CCP checks and nutritional checks
Promoted to Internal Auditor. Carried out internal audits on site, worked with engineering / production to develop solutions to production issues whilst maintaining food safety
Promoted to Quality Systems Manager. Liaising with technical and commercial colleagues in various departments
Senior Quality Assurance Manager
Stats - Quality Assurance Technician
Full Time Employed: 21,851
Part Time Employed: 2,130
Self Employed: 544
Total Employed: 24,525
Quality assurance technicians
Quality assurance technicians perform a variety of technical inspections and testing and monitoring tasks to detect processing, manufacturing and other defects.
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